Smarkets – new account set up today – not eligible for promotions
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Hi all
I am new to Matched Betting today! I am just starting to work my way through the starter tutorial.
The first thing I did was set up a Smarkets account and made a deposit. I immediately received an email from them with the following:
Following a review of your Smarkets account, we are writing to inform you that you will no longer be eligible to participate in promotions or receive free bets and / or other bonuses on Smarkets. For the avoidance of doubt this includes our welcome offer and you will not receive this. This decision does not affect normal betting and trading on our platform.
These restrictions on promotions and bonuses are effective immediately and have been made after careful consideration in accordance with our Terms & Conditions. This decision will not affect any Smarkets promotion or bonus for which you already placed a qualifying bet prior to this decision.What on earth did I do wrong?????
Any help very much appreciated!